WALLA WALLA -- Banner Bank employees from the Walla Walla Valley were among 58 from across the Pacific Northwest honored for their exceptional performance by the Walla Walla-based company.
Fourteen area Banner employees were recipients of various awards recognizing their superior customer service and surpassed their personal and bankwide goals. "These individuals truly are Banner's best," said Mark Grescovich, Banner president and chief executive officer in a prepared statement. "Their success, both personally and professionally, echoes the high standards set for our employees."
Here are the recipients and their respective categories:
Banner's Best Award
Given to employees how have excelled in customer service and surpassed their specific business goals:
Kathyrn Maag, vice president, risk manager and compliance officer from the Walla Walla corporate office.
David Leal, vice president, relationship manager from the Walla Walla main branch.
Michelle Potts, assistant vice president, branch manager from the Eastgate branch.
Bev Rising, assistant vice president, branch manager from the Dayton branch.
Penne Locati, vice president, residential loan administrator/servicing manager from the Walla Walla corporate office.
Production Club Award
Recognizes operation coaches and customer service managers, personal bankers and tellers, and back office support staff who positively impact production and excel in customer service:
Jay Porter, personal banker at the Ninth Avenue branch.
Diana Rodriguez, teller at the Ninth Avenue branch.
Sonia Cuellar, teller at the Eastgate branch.
Cherie Hinchliff, assistant vice president, customer service manager at the Eastgate branch.
Service Excellence Award
Given to those in indirect support areas who demonstrate excellence in supporting their internal customers.
Ted Swinyar, software engineer from the Walla Walla corporate office.
Impact Player Award
Given to back office support staff members who positively impact frontline production, sales or service.
Cait Daniel, e-banking support manager in the Walla Walla corporate office.
Real Estate Leader's Club Member Award
Recognizes individuals in the top tier of production results and those that provide support to front line lenders:
Rusann Brooks, vice president, quality assurance manager at the Walla Walla corporate office.
LaRae Martin, vice president, mortgage loan officer at the residential loan center.
Liz Mitchell, inside loan officer at the Walla Walla corporate office.