RELAUNCH FAQ
- If I'm a print subscriber, how do I log in?
- What if I don't know my subscriber number?
- How do I become an online subscriber?
- What is the premium content on the site?
- What is the free content on the site?
- How do I cancel my subscription?
If I'm a print subscriber, how do I log in?
If you are a print subscriber, the process is easy to create an online account to view the premium content:
- Click on the "Create Online Account" on the top left of the site.
- Click on "Print subscribers sign up for your free online account."
- Enter a user name which can be anything you want.
- Enter your email address.
- Enter your first and last name.
- You will need to create a new password and then retype it to confirm.
- Enter you account number and the last name of the account holder.
- Click "Register this account."
- You will be prompted to log in using the information you just created.
- You will then be logged in and are free to browse our site.
If you need more assistance call us at 509-525-3300.
What if I don't know my subscriber number?
We will call you before the launch of the new site and provide your subscriber number through an automated calling system. If you did not receive a call or misplaced your subscriber number, feel free to call us at 509-525-3300 and we will provide you with the necessary information.
How do I become an online subscriber?
You will be able to subscribe on a monthly basis for $6 or you can pay for one year at the discounted price of $65. One-day access is available for $1. You will be asked to choose a user name and a password. You will then need to provide your credit card information. If you need more assistance e-mail us at websupport@wwub.com or call us at 509-525-3300
- Complete the form found at union-bulletin.com/users/new or click on the "Create Account" link on the top left of the site.
- Select a user name.
- Enter your email address.
- Enter your first and last name.
- You will need to create a new password and then retype it to confirm.
- Select the level of subscription you want. Either the $6 monthly or the $65 annual rate.
- Submit the info.
- You will be asked to log in with the information you just created. You're done.
- You will receive confirmation email.
What if I have suggestions for the site or find bugs related to the launch?
We encourage you to share your ideas and concerns. E-mail us at websupport@wwub.com or call us at 509-525-3300. We will address your concerns as quickly as possible.
What is the premium content on the site?
- Full version of the day's local and sports news
- All U-B columns
- Editorials
- Letters to the editor
- Obituaries
- Emergency services and court reports
- Features such as Marquee and Business Monthly
What is the free content on the site?
- Abbreviated versions of all local and sports news which are specifically written for the Web.
- U-B blogs
- U-B video
- Special features like Wine and Dine and Community Newsgarden
- All updates using services such as Facebook and Twitter
- All Associated Press content which includes national and world news
How do I cancel my subscription?
- Log into your account.
- Go to the User Accounts page
- Select "Cancel your online subscription"

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