Why did you redesign the site?

We had received increasing amounts of feedback - including from our employees - about issues with navigation, limited content and poor layout and design. The redesigned site is more robust, more user-friendly, better organized and more pleasing to the eye. It also has significantly more content. The new content includes letters to the editor, full obituaries, more breaking news, news briefs, court and emergency service reports and more.

Why is the Union-Bulletin.com now charging for content that was previously free?

The majority of residents in the Walla Walla Valley are already subscribers to the Union-Bulletin and these people will be able to access the entire site as part of their subscription.

The home page and other portions of the site (blogs, videos, photo galleries, classifieds and more) will remain free to all users. Summary versions of the local sports and local news stories will be available at no charge to all users, but the full versions of these stories will now be considered premium and will be available only to online and print subscribers. Other premium content will include information that was not previously available on the site, such as letters to the editor, police and emergency reports, full obituaries and news briefs. This change reflects the significant resources it takes to produce this valuable, award-winning content.

What is the premium content?

  • Full version of the day's local and sports news
  • All U-B columns
  • Editorials
  • Letters to the editor
  • Obituaries
  • Emergency services and court reports
  • Features such as Marquee and Business Monthly

What is the free content?

  • Abbreviated versions of all local and sports news which are specifically written for the Web.
  • U-B blogs
  • U-B video
  • Special features like Wine and Dine and Community Newsgarden
  • All updates using services such as Facebook and Twitter
  • All Associated Press content which includes national and world news

If I'm a print subscriber, how do I log in?

If you are a print subscriber, the process is easy to create an online account to view the premium content:

  • Click on the "Create Online Account" on the top left of the site.
  • Click on "Print subscribers sign up for your free online account."
  • Enter a user name which can be anything you want.
  • Enter your email address.
  • Enter your first and last name.
  • You will need to create a new password and then retype it to confirm.
  • Enter you account number and the last name of the account holder.
  • Click "Register this account."
  • You will be prompted to log in using the information you just created.
  • You will then be logged in and are free to browse our site.

If you need more assistance call us at 509-525-3300.

What if I don't know my subscriber number?

We will call you before the launch of the new site and provide your subscriber number through an automated calling system. If you did not receive a call or misplaced your subscriber number, feel free to call us at 509-525-3300 and we will provide you with the necessary information.

How do I become an online subscriber?

You will be able to subscribe on a monthly basis for $6 or you can pay for one year at the discounted price of $65. One-day access is available for $1. You will be asked to choose a user name and a password. You will then need to provide your credit card information. If you need more assistance e-mail us at websupport@wwub.com or call us at 509-525-3300

  • Complete the form found at union-bulletin.com/users/new or click on the "Create Account" link on the top left of the site.
  • Select a user name.
  • Enter your email address.
  • Enter your first and last name.
  • You will need to create a new password and then retype it to confirm.
  • Select the level of subscription you want. Either the $6 monthly or the $65 annual rate.
  • Submit the info.
  • You will be asked to log in with the information you just created. You're done.
  • You will receive confirmation email.

What if I have suggestions for the site or find bugs related to the launch?

We encourage you to share your ideas and concerns. Visit our feedback page or e-mail us at websupport@wwub.com or call us at 509-525-3300. We will address your concerns as quickly as possible.